Set Up a Payment Method
3 min readLast updated: February 20, 2026Billing & Payments
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Before you can send letters with AutoLetter, you need to add a valid payment method. Payment processing runs through Stripe -- one of the world's leading payment providers. In this article, you will learn what prerequisites you need to meet and how to set up your payment method in just a few minutes.
Before you can add a payment method, three details must be stored in your profile:
Until these three details are fully stored, you cannot set up a payment method and cannot send letters. Check your profile under "Settings" before proceeding.
Open your AutoLetter dashboard and click on "Payment" (or "Billing") in the left navigation. You will reach the overview of your payment information.
Click the "Add payment method" button. AutoLetter redirects you to a secure Stripe checkout page.
On the Stripe checkout page, enter your payment details. Stripe supports various payment methods, including:
After successful entry, you are automatically redirected back to AutoLetter. Your payment method is now active and will be used for future billing.
Your payment data is stored and processed exclusively by Stripe. AutoLetter does not have access to your full credit card or bank account details.
After setting up your payment method, two independent services are available to you:
Each service has its own status and is billed separately. You can use both services in parallel or activate only one of them.
Can I change my payment method later? Yes, you can update or change your payment method at any time through the Stripe customer portal.
Is anything charged immediately? No. No payment is charged during setup. You only pay when letters are actually sent -- at the end of the monthly billing period.
What happens if a payment fails? Stripe automatically retries the payment. If the payment permanently fails, your service status will be set to "Overdue" and letter delivery may be paused.