Filter and Export Customers

In the customer overview, you can narrow down your customer base using various filters and export the filtered list as a CSV file. This makes it easy to find the right recipients for your campaigns or create reports for other purposes.

Basic Filters

The basic filters are available directly above the customer table. You can combine multiple filters at the same time:

• Integration -- Filter by data source: Shopify, Billbee, CSV, or API.
• Shop -- If you have connected multiple shops with the same integration, you can filter by a specific shop.
• Country -- Show only customers from a specific country.
• Customer type -- Filter by customer type, e.g., new customers or repeat buyers.
• Campaign -- Show only customers who participated in a specific campaign.

Advanced Filters

For even more precise filtering, advanced filters are available:

• Minimum/maximum orders -- Show only customers with a certain number of orders. Example: At least 3 orders to identify particularly active customers.
• Minimum/maximum LTV -- Filter by lifetime value. Example: Only customers with an LTV above 200 euros.
• Time period -- Limit the analysis to a specific time range. By default, the last 90 days are pre-selected. You can freely choose the start and end dates.

CSV Export

You can export the filtered customer list as a CSV file. The export includes all customers that match the currently active filters.

Typical Use Cases

• Identify high-value customers: Set the LTV filter to at least 500 euros to find your most valuable customers.
• Reactivate inactive customers: Filter by a time period where the last order was more than 180 days ago.
• Region-specific campaigns: Filter by country (e.g., "Switzerland") to only reach customers in a specific region.
• Source analysis: Filter by integration to see how many customers come from each data source.